Here at Way Forward Dog Training Solutions we take your privacy seriously and will only use your personal information to provide products and training services you have requested from us.
However, from time to time we would like to contact you with details of other training/ offers/ events we provide. If you consent to us contacting you for this purpose please state how you would like us to contact you.
What data do we collect?
Name, email address, home address (if requiring 1-2-1 training) contact number, social media posts, dog’s name, breed and age.
Where do we store the data?
Emails, documents, databases, email lists, physically as client as client forms.
How do we protect and document the data we have?
Passwords, limited access, databases, locked files.
How long do we plan to keep the data for?
We keep your information for the duration of current training and possible future training required for the individual owner.
Do we have a function/ reason for every piece of data we collect?
Name: customer service, Contact Number: contact if training is cancelled/ altered/ send reminders of training , Email Address: sending confirmation of booking, homework, Home Address: if visiting the owner’s home due to training requirement, Social Media Posts: contact for booking/ altering/ confirming training, Dog’s Name: practical identification, certificates, Dog’s Breed: to ensure dog is not a banned breed under The Dangerous Dogs Act 1991, Dog’s Age: ensure training is appropriate.
What is the process if someone asks to be removed from our records?
It is the client’s responsibility to inform Way Forward Dog Training if they want their records to be removed. In the event of this request, we will destroy/ delete your data from our records.